Course description
This program is designed to help you develop & establish a strong foundational base across the 4 pillars important for your business to flourish & succeed. This program helps guide you towards:
- Higher Sales
- Increased Productivity & Efficiency
- Improved Customer Satisfaction
- Better Profitability from Lower Costs
As a Member, you're also invited to participate with our monthly Online Webinar. Share your email & we'll send you the link each month.
As a Member, you're also invited to participate with our Private Facebook Mastermind Group. Share your Facebook name & we'll invite you.

Patrick von Pander
Master-Certified Business, Corporate, & Life Coach
Husband, Son, Friend, Citizen, Entrepreneur, Neighbour, Fitness Nut, Foodie, Sports Fan, Music Lover, Movie Goer. Master-Certified Business, Corporate, & Life Coach for over 14 years. Author of 10 Business & Life Coaching Programs. Professional Speaker & Trainer.
Course Curriculum
Sales
003 - TITLE PAGE
004 - Primary Target Market Niche?
004s - survey
005 - Understanding Needs/Wants
005s - survey
006 - Result(s) Wanted?
006s - survey
007 - What's Solved by your Solution(s)?
007s - survey
008 - How Unique?
008s - survey
009 - Package Your Message(s)
009s - survey
010 - Understand People's Buying Process!
010s - survey
011 - Winning Proposals!
011s - survey
012 - Design Your Intake Process.
012s - survey
013 - Bring Your Enthusiasm!
013s - survey
014 - Communicate Proficiently.
015 - Embrace Training.
016 - Activity!
016s - survey
017 - Spread Your Message(s)!
017s - survey
018 - Refine Your Communication.
018s - survey
019 - Build Distribution Channels.
019s - survey
020 - Duplicate!
020s - survey
021 - Gain Customers.
021s - survey
022 - Deliver Your Solution Well.
022s - survey
023 - Convert Customers to Clients!
023s - survey
024 - Referrals!
024s - survey
025 - Compile Social Proof!
025s - survey
026 - Refine Your Sales Process.
026s - survey
027 - Measure Sales Results.
027s - survey
028 - Expand Distribution!
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Productivity & Efficiency
029 - TITLE PAGE
030 - Growth Orientation!
030s - survey
031 - Prioritize.
031s - survey
032 - Defining Production Results.
032s - survey
033 - Product/Service Delivery Process.
033s - survey
034 - Documentation.
034s - survey
035 - Focus!
035s - survey
036 - Communications Clarity.
036s - survey
037 - Structure.
037s - survey
038 - Systemization.
038s - survey.
039 - Activity Batching.
039s - survey
040 - Measuring & Tracking.
041 - Operating with Reserves!
041s - survey
042 - Relentless Refinement!
042s - survey
043 - Automation & Software.
043s - survey
044 - Roles.
044s - survey
045 - Responsibilities.
045s - survey
046 - Accountability.
046s - survey
047 - Job Fit!
047s - survey
048 - Training.
048s - survey
049 - Coaching.
049s - survey
050 - Performance & Evaluation.
050s - survey
051 - Error-Handling Process?
051s - survey
052 - Expansion Threshold Metrics?
052s - survey
053 - Leadership & Management!
053s - survey
054 - Environment.
054s - survey
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Client Satisfaction
055 - TITLE PAGE
056 - Professional Orientation!
056s - survey
057 - Service Team.
057s - survey
058 - Understanding Client Buying Styles!
058s - survey
059 - What Do Clients Value?
059s - survey
060 - Client Expectations
060s - survey
061 - Service Delivery Process!
061s - survey
062 - Client Experience
062s - survey
063 - Measurable Metrics
063s - survey
064 - Communication Styles.
064s - survey
065 - Communication Media.
065s - survey
066 - Communication Frequency.
066s - survey
067 - Ongoing Client Engagement.
067s - survey
068 - Feedback-Handling Process.
068s - survey
069 - Appreciation!
069s - survey
070 - Client Surveys.
070s - survey
071 - Recommendation Willingness!
071s - survey
072 - Recommendation Formats.
072s - survey
073 - Referrals!
073s - survey
074 - Special Treatment.
074s - survey
075 - Loyalty Program(s).
076 - Referral Reward(s).
076s - survey
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Costs
077 - TITLE PAGE
078 - Profit Focus
078s - survey
079 - Margin Orientation.
079s - survey
080 - Revenue Appreciation.
080s - survey
081 - Financial Expectations.
081s - survey
082 - Operating with Reserves.
082s - survey
083 - Accounting Scoreboard!
083s - survey
084 - Bookkeeping Tracking System.
084s - survey
085 - Cash Flow Management!
085s - survey
086 - Receivables Control(s).
086s - survey
087 - Banking Relationship.
087s - survey
088 - Purchasing Proficiency!
088s - survey
089 - Sourcing Locally vs. Sourcing Elsewhere.
089s - survey
090 - Performance Standards.
090s - survey
091 - Vendor Relationships.
091s - survey
092 - Negotiations-Savvy?
092s - survey
093 - Supplier Agreements.
093s - survey
094 - Automation.
094s - survey
095 - Software & Technology!
095s - survey
096 - Management Reporting.
096s - survey
097 - Situational Event Triggers?
097s - survey
098 - Error-Handling Process.
098s - survey
099 - Labour Costs.
099s - survey
100 - Training!
100s - survey
101 - Employee or Freelancer Turnover.
101s - survey
102 - Absenteeism.
102s - survey
103 - Insurance.
103s - survey
104 - COMPLETION PAGE.
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